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Contact us within 30 days of purchase if you wish to return or exchange an item.
ATTENTION: Due to safety and hygienic reasons, we are unable to accept exchanges or returns on earrings.
If you receive an item you believe is defective, please e-mail us and we will review your claim immediately. Once we have checked everything, we will proceed with the exchange of the item for a new one. In the event that the item is no longer available, we will process the refund for the entire order within three business days. We kindly ask you to include in the e-mail your order number, a description of the defect and photos showing the defect.